Shipping policy
Last Updated: August 19, 2026
Shafair aims to process and deliver orders as efficiently as possible.
Order Processing
Orders are generally processed after they are successfully placed and confirmed.
Processing may take approximately [1–3 business days], excluding weekends and public holidays.
During sales, promotions, or periods of unusually high order volume, processing may take longer.
Delivery Time
Estimated delivery time depends on the customer's location, courier availability, weather, holidays, and other circumstances beyond our control.
Estimated delivery:
- Major cities: [2–5 business days]
- Other areas: [3–7 business days]
These are estimates and are not guaranteed delivery dates.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated to the customer before order confirmation.
Order Tracking
Where tracking is available, customers may receive tracking information through their provided phone number, email, or other communication method.
Incorrect Address
Customers are responsible for providing accurate delivery information.
If an order has already been dispatched and the customer provides an incorrect or incomplete address, additional delivery charges may apply.
Delayed Orders
Delivery may be delayed because of:
- Weather conditions
- Public holidays
- Courier delays
- Incorrect customer information
- Remote-area delivery
- High order volumes
- Unforeseen circumstances
If your order appears significantly delayed, contact us at: